10 Principles for Building Reliable Voice Agents on LiveKit
Voice agent demos are easy to build. A LiveKit worker, an STT → LLM → TTS pipeline, and you have something that talks. The hard part is making it reliable. We run AI interview agents on LiveKit Cloud. An interview lasts up to an hour. A lost recording is a compliance problem. A lost transcript means the candidate has to redo the interview. A silent agent means a human sitting in an empty room, wondering if anyone is there. ...